My wife and I were watching season 4 of The Walking Dead last night and we are on the 3rd show of S4. There is an epidemic breaking out in the prison (no spoilers) and the camera panned to a very stressed Herschel. Behind him I noticed a poster that said “Smooth seas do not make good sailors.”
That simple little line got me thinking because I just loved the phrase. It holds true to many things, real estate included. The client usually confuses a smooth transaction with the skill level of the agent when often this isn’t the case. Most deals have some bumps in the road and sometimes they really hit the fan. This doesn’t mean the Realtor did a poor job. The truth of the matter is most deals get bumpy and the skill of the agent is determined by how well the problem is handled. Of course, normally the work is done behind the scenes and the public never gets to see how they work out or the time invested.
One in particular we closed last month especially comes to mind where FNMA was particularly slow through the entire transaction signing everything, the buyer wanted repairs done, just nothing was happening to make it close by the contract date. Of course this is a deal where the buyer sold their home and needed to close by X date and it didn’t close by then, mostly because of the repairs they insisted Fannie Mae make on an as-is sale. After all, I can’t make fannie mae sign or do anything. They are large government entity and they really don’t care if it closes or not. If it doesn’t they’ll just sell the home to someone else. Regardless, we were persistent and not only got it closed but got fannie mae to make the repairs. We did an amazing job that those buyers will never appreciate. If these buyers had really wanted a bad experience I can only imagine how that would have gone with someone who was actually a bad agent!
Another more recent example is we just had a bad appraisal on a listing so it came in short. I’ve dealt with the situation before and know the steps we need to take to fight it. I don’t know if it will work out or not but we at least know how to proceed.
So here’s the takeaway for you readers – Smooth seas do not make good sailors. Every deal has problems. Do you want someone who’s been there and done that or do you want someone who’s learning on the job? I’ll take experience every time but it always amazes me how many people will hire a part timer or newbie for such a large, risky financial transaction. Don’t hire the first one, hire the best one. If you are in my market in Lexington/Richland/Kershaw/Calhoun/Saluda counties we can help you navigate the storms! If you aren’t we can find someone for you that meets our strict criteria. 803-528-3336 or Brandon@803HomeSales.com.
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